Introduction of Chat Bot

Introducing a communication platform in which a virtual agent will be integrated in to your webpage that interacts to customers.Why does a business need chatbots? There are reasons for that like getting rid of routine tasks and simultaneous processing of multiple requests from users. Besides, a tremendous speed of processing users’ requests with chatbots helps gaining customers’ loyalty. Simple chatbots work based on pre-written keywords that they understand. Each of these commands must be written by the developer separately using regular expressions or other forms of string analysis.

Main Factors Of Chat Bots

Productivity

Productivity is commonly defined as a ratio between the output volume and the volume of inputs. In other words.

Entertainment

Chatbots amuse people by giving them funny tips, they also help killing time when users have nothing to do.

social

Chatbots fuel conversions and enhance social experiences. Chatting with bots also helps to avoid lonliness.

Curiosity

The novelty of chatbots sparks curiosity. People want to explore their abilities and to try something new.

Features Of Chat Bots

Simple User Interface Design and User Experience.
Acknowledge When Questions are Beyond Their Scope.
chat Bots are the best at providing prompt and reliable service.
Integrations with salesforce, Liveperson, Hubspot and Zendesk.
Even though it’s an automated exchange, website chatbots can still be on brand.
Consumers want the information they're asking for right away and chatbots deliver that speed.